Privacy of personal data is a major concern for all online shoppers.

Firstly, Rock + Run has been trading since 1983. The reason we are still here is because we offer excellent customer service and respect our customers privacy.

We are committed to strict privacy standards and the protection of any information gathered from visitors to the Rock + Run Website.

Rock + Run has created this privacy statement as a demonstration of our firm commitment to the privacy of visitors.
The following contains information regarding privacy issues on the Rock + Run Website as they relate to information gathering, posting, or third party participation.

eMailing List

• Rock + Run maintains an emailing list which you can subscribe to from the home page at http://www.rockrun.com/. or when you order goods from us, or from our content and media site at http://info.rockrun.com
• Information that is collected: We collect your email address and your name.
• The information is collected via the input box on our home page and is stored at a secure location.
• Email addresses are held in our email lists solely to be used for sending our news letters and special offer information.
• The mailing list is used to send out information on special deals, offers, gear reviews and general outdoor sports information. We send out an email no more than once a week.
• Rock + Run does not divulge your email address to any third parties. The information is only used to mail Rock + Run Updates and news letters.
• We do not send random and untargeted unsolicited e-mail. emailing list members have the option to opt out of receiving email from us by clicking the ‘unsubscribe’ link at the bottom of any emails we send out.

Customer Address Details

Customer address details are stored securely to enable us to ship orders and and enable efficient reordering by our customers. Any paper work with you address details on it, is shredded after use, usually at the end of the working day.

Credit Card Details

We do not hold any credit detail on computers or paper, either at our warehouse or on our web server. We use SagePay to process credit and debit card details. SagePay are PCI DSS Level 1 compliment.

Cookies

Rock + Run uses cookies to remember the contents of your shopping basket, your address details and you login details for return visits.

Disclosures

We will not pass your information to any third parties if you have told us not to.

Website Statistics

Visitor IP addresses are logged as part of the daily Website statistic gathering. This is a common occurrence on the majority of Websites. It is used only for the accurate reporting of statistic information.

Rock + Run is dedicated to your privacy and we hope that this privacy statement is a testament of our privacy commitment.

If you have any questions, concerns, or requests regarding the Rock + Run Privacy Statement, please feel free to contact Andrew Hyslop (Company Director) by mail or by using the web form below.

Andrew Hyslop
, Rock + Run,
Unit 6, Shoreline Business Park, Sandside, Milnthorpe,
Cumbria, LA7 7BF
 UK

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